Privacy Policy

Please read the following information carefully before using the website at primarypartnercare.com (the “Site”).  This Privacy Policy (“Policy”) describes our data collection practices with respect to the personal data Primary PartnerCare (“Primary PartnerCare,” “we,” or “us,” or “our”) collects through the Site, to the extent it is not subject to our HIPAA Notice of Privacy Practices. This Policy does not apply to personal information collected about physicians through the Site and does not govern the information collected through the Patient Portal.

By accessing the Site, you agree to our collection and use of personal information as described in this Policy.

Personal Information We Collect – Sources and Categories

We may collect your personal information when you visit our Site, request information about our services or otherwise interact with the Site, email or call us, or when you voluntarily provide information to us through the Site.

We collect the following types of personal information:  name, email address, telephone numbers, status as a new or current patient or family, and information that you otherwise voluntarily share with us in our online contact form.

We may also collect personal information from you automatically when you visit our Site.  This information may include your IP address, your device and browser type, and information about your interaction with our Site.

How We May Use Your Personal Information

We may use your personal information to provide you with the information or services you request – for example, to contact you regarding our services.  We also use your personal information to send you email newsletters if you subscribe.  We may also use personal information to contact you from time to time about information or services that may be of interest to you.

Further, we also use personal information about your use of our Site to monitor and improve our Site; for internal business analysis; to develop new services; to prevent fraud, activities that are illegal; and to protect our rights and the rights and safety of our users or others.

How We May Share Your Personal Information

We may share your personal information with service providers that provide online security services and cloud-based data storage, host and assist with the operation of our Site and assistance with other IT-related functions, manage customer lead information, assist with advertising and marketing of our services, providing analytics information.

We may also disclose your personal information as required or permitted by law to comply with a subpoena or similar legal process or government request, or when we believe in good faith that disclosure is legally required or otherwise necessary to protect our or others’ rights, property, or safety, including to law enforcement agencies, and judicial and regulatory authorities. Additionally, we may disclose your personal information to third parties to help detect and protect against fraud or data security vulnerabilities.  We may transfer or disclose your personal information to a third party in the event of an actual or proposed sale, merger, reorganization of our entity or other restructuring.

Cookies and Analytics

Cookies are small, sometimes encrypted text files that are stored on computer hard drives by websites that you visit. They are used to help users navigate websites efficiently as well as to provide information to the owner of the websites. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org.

When you visit the Site, we may place a “cookie” or other online tracking device (e.g., web beacons) that recognizes you when you visit the Site.  These are used for technical convenience to store information on your computer and for the operation of the Site. You may set your browser to notify you when you receive a cookie. Many web browsers also allow you to block cookies. If you block cookies, you may not be able to access certain parts of this Site. You can disable cookies from your computer system by following the instructions on your browser or at www.youradchoices.com.

We do not use cookies, trackers or otherwise collect personal information about your online activities over time and across different websites when you visit our Site, nor do we allow third parties to do so.

Personal Information of Minors

Our Site is not directed to minors under the age of 18 and we do not knowingly request or collect the Personal Information (as that term is defined in the Children’s Online Privacy Protection Act) of minors under 13 years of age through our Site. If you think that we have collected such personal information from a child under the age of 13, please contact us immediately at compliance@primarypartnercare.com.

How We Keep Your Personal Information Secure

We implement and maintain reasonable security appropriate to the nature of the personal information that we collect, use, retain, transfer or otherwise process.  However, there is no perfect security, and reasonable security is a process that involves risk management rather than risk elimination.  While we are committed to maintaining a reasonable information security program, no such program can be perfect; in other words, all risk cannot reasonably be eliminated. Data security incidents and breaches can occur due to factors that cannot reasonably be prevented.  Accordingly, it cannot be assumed that the occurrence of any given incident or breach results from our failure to implement and maintain reasonable security.

Other Websites and Social Media Buttons

Our Site may contain links to third-party websites, including social media buttons that link to social media platforms. This Policy does not govern how those third parties or social media platforms collect or use personal information and we do not endorse or have control over their practices.  The privacy policies and terms of use for those third parties’ websites/apps or social media platforms govern those companies’ privacy practices. We are not responsible for the content or privacy practices of any third-party websites or platforms.

Changes to This Policy

We will review and update this Policy from time to time. If the changes are material, we will notify you through our Site.

Accessibility

We want to make our communications accessible to people with disabilities. To make accessibility-related requests or report barriers, please contact us at 516-233-2484.

Contact Us

If there are any questions regarding this Policy or to request a copy of this Policy in another format you may contact us using the information below.

Primary PartnerCare
1010 Northern Blvd
Suite 328
Great Neck, NY 11021
Phone: 516-233-2484
Email: compliance@primarypartnercare.com